Alerts and Special Alerts

Selecting the alert overview will directly lead you to the alerts/special alerts your travellers have received. To reduce the list of incidents displayed you can choose to show either alerts or special alerts, define a certain time frame or select a specific country using the search bar.

Again, the information you get in the list is mirrored on the map. Selecting an incident will provide key information on the incident such as:

• Country of incident & headline

• Incident category/subcategory

• Incident impact score

• References

• Event ID

• And the travellers affected: click on the button to display a list of those travellers that were affected by the incident, with the option to also display their traveller details.

Please note: For more detailed information on this topic, please look at the section alerting settings.

E-mail examples for Alerts and Special Alerts

Alert for Traveller

Alert for Manager

Special Alert for Traveller

Special Alert for Manager